Privacy Policy
We highly value your trust in choosing Etravel.Co.In for your online hotel reservation. Therefore, we will duly and diligently safeguard and protect the privacy and confidentiality of your personal details.

Information collection

We only hold your details if you either make a booking with us or opt to register on the site. Additionally, you can opt to either store your credit card information with your other details for convenience when making a booking. We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.


Disclosure of personal details

For our services, we shall collect for the following information and our purpose


Reservation orders: For the purposes of completing your booking and save for disclosures required by law, criminal investigations, subpoenas or court orders, we will only disclose your name, contact details and the credit card details to the relevant hotel with which a booking is made. However, please note that from time to time, we may use third party distributors which provide certain services and functions for and on our behalf. These third party distributors may have access to (part of your) personal information in order to perform their services and functions, but are subject to a confidentiality obligation pursuant to which they cannot use, share or disclose the information for any other purpose.

Newsletters and other information: If you wish to subscribe for our newsletter or wish to receive promotional communications or other information from us (in respect of our, our affiliated companies' or business partners' products or services), we offer you the option to "Opt in" for this service. If you no longer wish to receive our newsletter and other promotional communications, you can simply send us an email on info@etravel.co.in.

Visitor's registration, logging and use of "cookies" and web beacons: For (improvement of) our service and product, we use (temporary and persistent) cookies, authorized third parties cookies, web beacons and/or other technologies to collect non-personally identifiable data and to track browsing behaviour and for specific or tailor made offers or advertisements and monitor and record the visits and use of our website(s).

In order to understand how people use our website and for marketing analysis and quality improvement purposes, we collect, record, process and use on an anonymous basis various data and information, such as the total amount of transactions, viewed web pages, referring/exit pages, platform type, date/time stamp information and details like the number and location of (mouse) clicks on a given page, mouse movements, scrolling activity and the (search) words you use and the text you type while being on and using our website (the "Data").

Furthermore, we will record and use your IP address, browser type and Internet Service Provider (ISP) for behavioural targeting, fraud, misuse and criminal investigation purposes.

Travelers should consult their travel agent for travel documentation and disclosure requirements. Travelers are solely responsible for obtaining valid travel documents and information pertaining to laws and customs of their destination. Etravel.co.in is not responsible for any charges, fees or penalties that subsequently may be imposed by any government agency or for charges incurred due to incomplete or incorrect travel documents.

Please note that from time to time, we may use third party service providers for marketing analysis and quality improvement purposes (the "Service Providers"). We may also use Service Providers to track detailed visitor activity of our visitors or for specific pages. These Service Providers collect, use, monitor and report on the Data and other any information and statistics they collect and analyze your online activities on our website. The information about your use of our website (including the Data, your ISP, browser and IP address) may be transmitted to and stored on the servers of the Service Providers. Furthermore, the Service Providers may also transfer the collected information to third parties where required to do so by law, or where such third parties process the information on the Service Provider's behalf.

About cookies and web beacons: Cookies are text files stored at your computer, either temporary or persistent on your hard drive. Cookies are used for authenticating, session tracking (state maintenance) and maintaining specific information about the use and users of our website, such as site preferences or the contents of their electronic shopping carts. Cookie files may also be placed at your computer by our trusted third-party advertising companies for the purposes as set out in this paragraph. The data collected by these cookies are completely anonymous. If you prefer, you can delete all cookies that are already on your computer's hard drive by searching for files with "cookie" in it and delete it and for the future, you can edit your browser options such that (future) cookies are blocked; however, please note that if you do this you may not be able to use the full functionality of our website.

When visiting and using our website, we do not share any personal information about our customers with our Service Providers and the Service Providers will not collect any personally identifiable information ("PII"). PII does not include your IP address, browser type and Internet Service Provider. We may share and disclose your personal details and information to a governmental or investigative authority if required by law (or any regulation having the force of law), legal process, criminal investigation, court order or subpoena.

Web beacon consists of a small string of software code that represents a graphic image request on a Web page or email. There may or may not be a visible graphic image associated with the web beacon and often the image is designed to blend into the background of a Web page or email. Web beacons can be used for many purposes - including site traffic reporting, unique visitor counts, advertising auditing and reporting, and personalization. Web beacons used by Etravel.Co.In collect only anonymous data.

Protect and safeguard your online privacy

Please note that, in accordance with Indian personal data protection laws, strict security procedures are observed within Etravel.Co.In to prevent personal data misuse and unauthorized access.

Etravel.Co.In uses trusted and recognized advertising online marketing and analytics companies committed to building consumer awareness and establishing responsible business and data management practices and standards. Please note that opting out of a network does not mean you will no longer receive or be subject to online advertising or marketing analysis. It does mean that the network from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns.

Control over your data

You always have the right to review the personal data you have stored with us. You can request your personal data by emailing us at: info@etravel.Co.In

Please state 'request personal data' in the subject line of your email.

If your personal data is incorrect, we will change it upon your request. You can also ask Etravel.Co.In to remove your personal data from its database by sending us an email to the aforementioned email address.

When does Etravel.Co.In send you emails?

After you have made a booking, you will receive a confirmation email with all the information about your booking. We may send you an email which may include information on your destination and may provide certain information and offers (including third party offers to the extent that you have actively opted in for this information) relevant to your booking and destination and you also get an email for your cancellation with the dateline.

Contact

Etravel.Co.In is the responsible party for the processing of the personal data. Etravel.Co.In is a private limited liability company, incorporated under the ACT of Indian Government and has its offices at 301 Anjali Building, French Bridge, Opera House, Mumbai 400 007, INDIA.

If you have any suggestions or remarks about this privacy statement, please send an email to info@etravel.co.in

We are at all times entitled to change the way we collect, transmit and process the personal information and such other information as we may deem necessary. This Privacy Statement may therefore be amended from time to time in order to reflect the latest changes.

 
 
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